Own Production
Most plastic products come from our own production. This allows us full control of delivery times, product quality and sale price.
TERMS AND CONDITIONS
The general business conditions of APP Europe s.r.o. who operate the website www.plasty.online with a registered address of Zamostni 1155/27
71000 Ostrava, Czech Republic.
The company is registered in the Commercial Register kept at the Regional Court in Ostrava, section C, insert 43601, identification number: 28563271.
TERMS AND CONDITIONS
The Terms and Conditions do not apply to cases where a person who purchases goods from the seller is a legal entity or a person who acts when ordering goods in the course of his business activity or in the course of his/her independent occupation.
Provisions deviating from the terms and conditions can be agreed upon in the purchase contract. Divergent provisions in the sales contract shall take precedence over the provisions of the Terms and Conditions.
CUSTOM MANUFACTURING
The part of the range of products in the offer is not kept in stock due to its diversity – the selection of size, color, type, etc. For the mentioned reason, these products are manufactured on order according to customer specifications after payment has been received.
DELIVERY TIME
The time of delivery is 1–2 weeks after the payment for goods has been credited to the seller’s account.
PRICES
Prices are stated in EURO (EUR) including VAT. If it is possible to place the order in another currency, the price is recalculated according to the current exchange rate of EURO.
PAYMENTS
Due to custom manufacturing, the entire order must be paid in full in advance by bank transfer to the seller’s bank account No. 43-3421690277/0100, IBAN: CZ1901000000433421690277, BIC/SWIFT: KOMBCZPPXXX kept at Komercni banka a.s.
Pursuant to the Act on Registration of Sales, the salesperson is obliged to issue a receipt to the buyer.
TRANSPORT
Products are shipped via the Czech Post, PPL or DHL. Postage is determined according to the weight and dimensions of the goods ordered and the destination address. Postage is specified in the order confirmation.
WITHDRAWAL FROM THE CONTRACT
The buyer acknowledges that, among other things, it is not possible to withdraw from the purchase contract for the supply of goods that were made to order or modified according to the buyer's wishes, from the purchase contract for the supply of goods that are subject to rapid deterioration, as well as goods that have been irreversibly mixed after delivery with other goods, from the purchase contract for the delivery of goods in closed packaging, which the consumer has removed from the packaging and for hygienic reasons it is not possible to return it.
If it is not a case mentioned in Article 3.1 or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract within fourteen (14) days from the acceptance of the goods, while in the case that the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the day of acceptance of the last delivery of the goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. Withdrawal from the purchase contract can be sent by the buyer to, among other things, the address of the seller's place of business or the seller's e-mail address info@plasty.online
WARRANTY
The warranty period for plastic products is 24 months. This warranty does not cover the normal wear of the product or defects caused by improper or inadequate use.
COMPLAINTS
Complaints must be submitted in writing at least by electronic mail with a precise description of the defect, or photo documentation. If necessary for assessment defective goods or sample must be send to the address of our business premises with a description of the defect. We will send the repaired or new product at our expense within 30 days from the recognition of the claim.
The usual 14-day period in which it is possible to return goods without giving a reason does not apply to products which have been made to order.
PROTECTION OF PERSONAL DATA
Address: Zamostni 1155/27 , 71000 Ostrava, Czech Republic
E-mail address: app@appeurope.eu
Telephone: +420 722 300 300
These Terms become effective on 1st January 2020
Most plastic products come from our own production. This allows us full control of delivery times, product quality and sale price.
We provide our customers with full support not only in selecting the right product but also during its use or eventual installation.
In agreement with the client, we also realize the installation on site. This service is particularly useful for plastic flooring systems.
Some products can be also rented. These include giant games or floor systems for exhibitions, presentations, sports events, etc.